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Resources wnsAerrow
Articles
Insurers’ six customer care challenges

Blogs
Razor-sharp hearing: How social media has transformed customer service
By Jim Ziaja

Proactive customer service should be made top priority
By Todd Dirks
Events
 
AGA event

2010 AGA/EEI Customer Service Conference and Exposition
Date: April 11-14, 2010
WNS session : 'A holistic approach to improving customer profitability.'
Video

Leveraging outsourcing to overcome challenges faced by Travel companies in Customer Care

by Deepak Gupta - Senior Vice President,
WNS Global Services